FAQ Category
Common failures, slow jobs, and practical recovery steps.
Uploads fail most commonly because of unsupported file formats, file-size limits, invalid image content, or plan limits for batch count.
Check filename type, image integrity, and your plan limits, then retry with a compliant file.
Retry the job with a clean input image and verify selected options. If generation features are enabled, ensure required provider configuration is available.
Server responses usually return an error reason. If failure persists, contact support with job context so the team can investigate.